Shipping policy

At Exoskeleton Watches, every timepiece is carefully assembled and inspected in our workshops in France before being shipped.

Processing Time

As each watch is individually assembled and quality checked, due to high demands our standard processing time is actually between 5 and 15 business days, depending on current production volume before shipment.

During periods of exceptionally high demand, processing may occasionally take a little longer. If this applies to your order, our team will keep you informed by email.

If your watch is intended for a wedding, birthday, anniversary, or another important occasion, please let us know after placing your order. Whenever possible, we will prioritize your order to help meet your deadline.

Shipping Time

Once your order has been dispatched, delivery generally takes 3–5 business days for express shipping, or 5-10 business days for Standard shipping, depending on your destination and the selected carrier.

As soon as your order ships, you will receive a confirmation email with your tracking number.

Pre-Orders

For pre-order items, the expected shipping date is displayed on the relevant product page.

Once the product is available and dispatched, delivery typically takes 3–5 business days for express shipping or 5-10 business days for Standard shipping .

Important Information

Business days are Monday through Friday, excluding French public holidays.

Please note that processing time and shipping time are separate. The delivery estimate begins once your order has been dispatched

Shipping zones
- We ship worldwide.
- Delivery times may vary by destination, but we do everything we can to ensure fast and secure shipping wherever you are.
- All deliveries require a signature upon receipt to ensure the security and proper delivery of your Exoskeleton Watches timepieces.


 Shipping address
- Please ensure the delivery address provided at checkout is complete and accurate.
- Exoskeleton Watches cannot be held responsible for delays or non‑delivery due to incorrect or incomplete addresses.
- If you need to make changes before your order ships, please contact us as soon as possible at contact@exoskeletonwatches.com.


Delays and tracking
- If your order is delayed due to circumstances beyond our control (carrier delays, exceptional conditions, etc.), we will notify you promptly by email.
- You can track your parcel using the link provided in your shipping confirmation email.


Need help with shipping or a specific situation (address change, “delivered” but not received, customs)? Email us at contact@exoskeletonwatches.com.